Positive Reviews
positive:
Handy roadside location a short drive from Dundee
Motorists in particular welcomed the location of this property in modern premises just off the A92 east of Dundee. It was within easy driving distance of Monifieth town centre and beach, central Dundee, area attractions and beauty spots along the Firth of Tay. The ample free parking was another plus for drivers.
positive:
Simple but comfy and clean rooms
Although the rooms weren't the height of luxury, many reviewers found them to be perfectly clean, spacious and tidy for a stopover. Most thought the rooms were well-equipped and loved the big Hypnos beds, frequently saying they enjoyed a good night's sleep. Plenty of guests found the rooms peaceful at this out-of-town location.
positive:
Customer service and food won praise
Guests often commented that they experienced a warm welcome from personnel who were friendly, professional and helpful with plenty of useful local knowledge. Diners largely enjoyed the catering and service at the attached restaurant. Families appreciated the kids' play area and relaxed environment at the restaurant.
Negative Reviews
negative:
Difficulties faced adjusting room temperature
The lack of individual climate controls in the rooms proved bothersome for some guests who occasionally felt the temperature was uncomfortable in the warmest and coldest weather.
negative:
Minor cleanliness and maintenance grumbles
Some critics claimed the rooms and bathrooms would benefit from a refresh to bring them up to a more modern standard and address issues like occasionally weak water pressure. There were also a few grumbles about inconsistent housekeeping standards.
negative:
Location didn't suit everyone
This property's location was reportedly a little out-of-the-way for non-motorists who felt public transport options nearby were a bit limited. Moreover, some drivers found it was tricky to locate the hotel at the back of a roadside retail park.