Positive Reviews
positive:
Great pool, activities for both kids and adults.
The Poiano Resort Hotel offers many great activities for families, and many guests raved about the tennis courts and soccer field, Olympic-size swimming pool with refreshment bar, a children’s playground, sport area near the pool, as well as evening entertainment by the pool.
positive:
Beautiful lake, city views and stunning grounds.
Guests of the hotel resort enjoyed beautiful views of Lake Garda and the city that stretches out below the hotel and its grounds. Though about a 25-minute walk from the lake, most of the suites feature panoramic views of Garda and the sparkling lake.
positive:
Attentive, friendly staff always accommodating.
Staff of the Poiano Resort Hotel drew glowing praise from many guests, who raved about how several members of the hotel and restaurant/bar staff went above and beyond to ensure the guests’ needs. Whether taking a dip in the pool, having dinner and drinks in one of the hotel’s restaurants, or booking travel arrangements, this staff strives to ensure every guest has a great stay.
Negative Reviews
negative:
Consider renting a car for your stay at Poiano.
Several guests were not pleased with how far away from the Garda city centre and lake area the hotel is located; although some guests did not mind the 25-minute walk to the lake front, and while there is a shuttle to and from the city (only running at certain times of the day), most would recommend renting a car.
negative:
Rooms are basic, simply decorated, needs upgrades.
While most guests raved about the spacious and clean rooms, several visitors to the hotel suggested management needs to update the hotel suites’ décor and a few guests mentioned that there were no extras in rooms (such as bath robes and coffee/tea making equipment).
negative:
Rooms at the back of hotel quieter, cooler.
With views of the lovely, lush forest, the suites located at the back of the hotel were generally praised as being less noisy and also cooler than the front-facing rooms with lake views.