Positive Reviews
positive:
Spacious and luxurious villas
Many guests say that the four-bedroom villas have private upstairs and downstairs balconies and three separate bathrooms. Others add that the full kitchen features luxurious marble tops, a large fridge and ample cooking and dishwashing space.
positive:
Top-notch resort
Several guests comment that the property is an expansive resort with large swimming pools surrounded by shady areas and sunloungers. Others add that the snack fridge by the reception has a wide range of chocolates, soft drinks, and biscuits, and love that ten acres of lush tropical gardens surround the villas.
positive:
Convenient location
Many guests love that the famous Wildlife Habitat is a short walk from the property and offers the opportunity to get up close and personal with wallabies, pelicans, kangaroos and emus and pelicans. Others add that Four Mile Beach Park is also close by and features a family-friendly picnic area equipped with barbecue grills and overlooking the white sandy beach and deep blue waters of the Southern Ocean.
Negative Reviews
negative:
Poor air-conditioning in common areas
Some guests comment that the common lounge and hallways feel stuffy during the hot and humid season, and note that the air-conditioning is not effective. Others add that the air-conditioning units near the reception desk also do not work properly.
negative:
Weak Wi-Fi signals
A handful of guests say that Wi-Fi signals in the villas are weak, and dislike that the connection drops frequently. Others add that there are no signals near the pools and tennis courts, and say that the wireless router is often offline.
negative:
Unfriendly service
Some guests note that some members of staff at the reception desk staff are terse in conversation and have an unfriendly tone of voice. Others add that the site manager is not flexible to demands for upgrades and changes in booking.