Positive Reviews
positive:
Superb location
Many guests love the central location, and appreciate that the Piazza Venezia, Colosseum and famous Bocca della Verità are either close by or just across the property. Others add that the property overlooks several historical attractions, including the Temple of Vesta, and love the surrounding cobblestone streets and the ancient Roman neighborhoods across the nearby Tiber River.
positive:
Relaxing spa and fitness room
Several guests appreciate the relaxing environment of the fitness room, impressed with the parquet flooring, full-length mirrors and large flat screen TVs that adorn the facility, and say that the training equipment is modern. Others add that the AcquaMadre Hammam offers Green Rhassoul Clay Mask, Dead Sea Salt Face Scrub and refreshing Argan Gold Wellness Path Hammam Treatment, and love the traditional ambience of the spa.
positive:
Spacious and impressive apartments
Many guests say that the kitchen is equipped with ample cookware, cooking utensils and dishware, and love that there is ample space to host large family dinners. Others add that the rooms are spacious, the bathrooms are large and the wide balconies offer spectacular views of Palatine Hill.
Negative Reviews
negative:
Service needs improvement
Some guests mention that staff does not volunteer to carry luggage, and dislike that there is no room service. Others add the reception desk is understaffed, and note that housekeeping is often not responsive.
negative:
Unimpressive parking area
A handful of guests note that the parking area does not feel safe, the parking spots feel tight for large cars and dislike that there is a daily surcharge. Others add that the parking area is some distance from the lobby entrance.
negative:
Cigarette smoke odor in lobby and hallways
Some guests mention that the lobby and lounge area as a strong smell of cigarette smoke, and say that the hallways often reek of smoke during the day.