Positive Reviews
positive:
Convenient Downtown Location
Guests say the best aspect of this hotel is that it is mere steps away from the downtown pedestrian mall in Charlottesville. This gives you access to several trendy restaurants and shops, an outdoor concert venue, a movie theater, and an ice rink in the winter. It is also an easy drive to the University of Virginia.
positive:
Staff Meets Expectations
The staff at this hotel exceed guests' expectations, providing genuine, warm and friendly service. They are extremely professional and willing to help in any way they can.
positive:
Rooms Provide All the Comforts
Rooms are well-appointed, modern, and spacious. The combination of the comfortable beds and blackout curtains is sure to give you a good night's rest. In room amenities include a coffee maker, flat-screen TV, iron and ironing board, and plenty of electrical outlets for charging. The bathrobes, luxury toiletries, and fluffy towels really complete the experience.
Negative Reviews
negative:
Wi-Fi Concerns
There is a consistent misconception that you have to pay for Wi-Fi. You can have free access to the Wi-Fi by simply joining the Omni Select Guest program. It is free to join and worth it for the many perks you receive including the free Wi-Fi, free bottled water, welcome bowl of fruit, and so much more.
negative:
No other issues reported
So far, no other recent negative opinion has been expressed by guests about this hotel.
negative:
No other issues reported
So far, no other recent negative opinion has been expressed by guests about this hotel.