Hotel Sleep Inn & Suites Monticello (Charlottesville, USA)

The customer service offered at the Sleep Inn & Suites Monticello tends to impress guests. The staff are described as friendly and helpful. Plus, repeat guests report that they are recognized and welcomed like old friends.

Most guests found the location of this hotel convenient if a little further from Monticello as its name suggests. That said, many of the area's attractions are within a short drive of the property.

The rooms and suites at the hotel appear to be well maintained, with many guests agreeing that they offer satisfactory levels of cleanliness and comfort. Plus, the rooms are reasonably priced.

Although the pool is one of the highlights of the property, a few guests do describe it as too heavily chlorinated for their liking - so much so that it made their eyes sting. This didn't affect everyone, but may bother you if you are particularly sensitive to this issue.

Most guests describe the breakfast as adequate, enjoyable even. However, there is some minor negative feedback surrounding the morning meal. A small number of people felt that the tables weren't cleared quickly enough after guests had finished eating and others thought the choice of food from day to day could be more varied.

Several guests were surprised to find that the hotel rooms only have one chair. A minor point perhaps, but when you are traveling as a couple, it would be nice if you both had somewhere to sit other than the bed.