Positive Reviews
positive:
Attentive and thoughtful staffs.
The staff is very attentive to your needs and requests. You can see that their hospitality is genuine and they are enjoying their jobs. You will surely appreciate the little surprises they pull off. The employees delightfully put greeting cards, desserts, or drinks at your rooms during special events.
positive:
Ideal for special events.
Nutfield Priory & Spa has been a venue for a lot of weddings, parties, and other events. The management is very effective in handling the guests. Hosting an event during your stay won’t have an effect on the relaxation offered by the place.
positive:
Gym on-site is great for fitness enthusiasts.
The gym houses state of the art exercise equipment that will surely help you have effective workouts. In addition, you can further sweat it out at the squash courts, exercise & spinning studios, and the sauna.
Negative Reviews
negative:
Issues with the lift.
The elevator is not that big to accompany many guests. You might not be able to bring all of your bags at once. However, the staff is always ready to assist you. The lift also emits strange sounds sometimes. You don’t have to worry though, since it is extremely safe to use it.
negative:
Spa is a bit loud.
The spa plays music whenever you go for a treatment. The music itself is calming. However, it gets too loud sometimes. Due to that, the relaxing atmosphere becomes disturbed. If you get bothered by this, please ask the staff to turn the volume down or turn the music off.
negative:
Some delays can be encountered.
The hotel offers an afternoon tea, which is fascinating. However, there are times when you have to wait for about 15 minutes in order to have a seat. The food and drinks is definitely worth the wait though.