Nightcap at Excelsior Hotel (Melbourne, Australia)

Local people and travellers all find the onsite pub at this hotel to be a great establishment. The food is reasonably priced and there's a nice variety combining traditional faire with creative spins for overall good quality meals.

Friendly staff members are found throughout the accommodation. Guests report employees are very efficient at their job and provide really helpful service.

Situated near a major highway, this hotel is in a good spot for easy access to the surrounding area. Plenty of shops and restaurants are within walking distance, while several area highlights are easily accessible by car.

Many of the private rooms have a bad smell that guests will notice the moment they open the door. Cleanliness is a major issue at this accommodation, and reviews often contain complaints about stained furnishings, rubbish being left behind, and dead bugs.

Aside from the dining areas this hotel has a very tired and worn out appearance. Lots of the appliances in the private guest rooms are in poor working order, and maintenance issues with the doors and windows not closing properly create privacy concerns.

Conditions at this hotel cause a lot of negative views. Because it is so rundown with furnishings that are too worn out, guests don't see much value in the hotel. The small amount of amenities that are offered are also a reason people don't see this property as being worth their money.