New World Saigon Hotel (Ho Chi Minh City, Vietnam)

The hotel's employees are multilingual and this aided in smooth communication between themselves and international guests. They are always available to help out when called upon to do so and point out attractions close by that they think may be of significance to you. Most guests were impressed by the commitment and expertise shown by the members of staff at the hotel.

The rooms are very clean and spacious. Mattresses and pillows are also very comfy. The bathrooms are very hygienic and modern. Guests were thrilled upon discovering that the shower was very powerful and roomy. Air conditioners were working well too.

Guests were very delighted by the hotel's breakfast menu. The items were diverse and skilfully prepared. The dishes were in abundance and those that ran out were replenished in good time.

Some guests have raised issue with the poor sound insulation in the rooms. Those unlucky enough to have rowdy next door neighbours could hardly get any sleep as noise travels through the walls. At times guests could be disturbed by the traffic noise outside the hotel.

The wireless internet connection at the hotel isn't fast. Those who used it were quite unhappy with their browsing experience as the slow speed connection left them frustrated. It was rather difficult at times to connect and it had downtimes.

Some guests were of the view that they did not receive their money's worth for the period of their stayed at the hotel. A few felt the food was overpriced and subpar while others felt the hotel needed upgrading.