About New World Saigon Hotel
New World Saigon is a five-star hotel featuring an outdoor pool, free Wi-Fi, a nightclub and a business center. The hotel is a fifteen minute drive from Tao Dan Park.
Each of the 533 air-conditioned rooms features blackout drapes, free bottled water, an in-room safe, a refrigerator, a coffee/tea maker and a LCD TV with access to premium channels and pay movies.
New World Saigon features a sauna, onsite shopping, a tennis court, spa treatment rooms, a garden and a rooftop terrace. A roundtrip airport shuttle and train station pickup are available at a surcharge.
Heike Restaurant serves lunch and dinner while Dynasty Restaurant and Parkview Restaurant serve breakfast, lunch and dinner. A daily buffet breakfast is served each morning at a surcharge and 24-hour room service is available.
The hotel is a five-minute drive from Ben Thanh Market and a 20-minute drive from Tan Son Nhat International Airport.
Positive Reviews
positive:
Very attentive, friendly and well-trained staff
The hotel's employees are multilingual and this aided in smooth communication between themselves and international guests. They are always available to help out when called upon to do so and point out attractions close by that they think may be of significance to you. Most guests were impressed by the commitment and expertise shown by the members of staff at the hotel.
positive:
Rooms are elegantly furnished and well maintained
The rooms are very clean and spacious. Mattresses and pillows are also very comfy. The bathrooms are very hygienic and modern. Guests were thrilled upon discovering that the shower was very powerful and roomy. Air conditioners were working well too.
positive:
The breakfast buffet was plenty and varied
Guests were very delighted by the hotel's breakfast menu. The items were diverse and skilfully prepared. The dishes were in abundance and those that ran out were replenished in good time.
Negative Reviews
negative:
Rooms are not soundproofed, hence restless sleep
Some guests have raised issue with the poor sound insulation in the rooms. Those unlucky enough to have rowdy next door neighbours could hardly get any sleep as noise travels through the walls. At times guests could be disturbed by the traffic noise outside the hotel.
negative:
The hotel's Wi-Fi speed is wanting
The wireless internet connection at the hotel isn't fast. Those who used it were quite unhappy with their browsing experience as the slow speed connection left them frustrated. It was rather difficult at times to connect and it had downtimes.
negative:
The hotel does not offer good value for money
Some guests were of the view that they did not receive their money's worth for the period of their stayed at the hotel. A few felt the food was overpriced and subpar while others felt the hotel needed upgrading.