Positive Reviews
positive:
Nicely-decorated Rooms with Lots of Amenities
The guest rooms at Red Roof Inn Wilkes Barre are modern and tastefully-decorated with all the amenities needed for a comfortable and enjoyable stay. Guests also reported that rooms are very clean, the beds are comfortable, the Wi-Fi always works and the showers are luxurious with lots of water pressure and hot water. .
positive:
The Hotel Is Close to Everything
Guests reported that the area around the hotel seems safe and there are many attractions, restaurants, shops and other services located very nearby. Guests also reported that a major highway is easily accessible from the hotel and the views around the area are very nice. .
positive:
Friendly, Professional and Knowledgeable Staff
Staff members at this hotel are always friendly and smiling, they conduct themselves in a professional manner and they know a lot about the hotel and the surrounding area. They also provide quick answers to questions, they go out of their way to accommodate special requests and cleaning staff do an excellent job of cleaning the rooms.
Negative Reviews
negative:
There is a Smell of Smoke in the Rooms
Guests reported that there is a smell of smoke around the hotel and in the rooms. Despite the fact that rooms are supposed to be smoke-free, there are ashtrays laying around and evidence, such as cigarette burns, that there's smoking in the rooms. .
negative:
The Grounds and Facilities are not Well-maintained
Guests reported that the grounds surrounding Red Roof Inn Wilkes Barre are not maintained with lots of garbage lying around. Also reported was dirty elevators that look like they are never cleaned. .
negative:
There is some Noise and Partying Around the Hotel
Guests reported that there can be a lot of noise around the hotel at night with other guests partying both inside and outside the hotel. Guests reported hearing a lot of swearing and some arguments and also reported that traffic on the nearby highway is a source of noise too. .