Positive Reviews
positive:
Convenient Location
This clean, affordable, non-smoking location allows easy access to dining (Big Boy Restaurant is a one-minute stroll away), Greenfield Village, Fairlane Town Center (for shopping) and the Henry Ford Museum. The free Wi-Fi is superb, a snack is provided in a to-go bag (apple, muffin, water) and free coffee is served in the lobby. Uber arrives promptly as needed to transport you through the area, and the airport is a fifteen-minute drive away.
positive:
Basic, Tidy Rooms
Nicely arranged, quiet and clean, most of the rooms provide cozy beds, microwaves, hair dryers, coffee makers, refrigerators, flat screen televisions, work areas, and irons/ironing boards.
positive:
Friendly Staff
Always accommodating, this staff will greet you with warm smiles, efficient service and professionalism. The manager receives kudos for her exceptional customer service and her devoted team follow suit.
Negative Reviews
negative:
Strange Policies & Teeny Rooms
Some felt their rooms were way too small for their needs and missing some of the standard amenities like irons. Others were disappointed when informed their preference for no one to enter their room was refused - they were concerned their pet might run out the door as housekeeping entered, but staff insisted housekeeping must enter, as others with pets have damaged their rooms. Dirty SpotsLooks like housekeeping missed a few spots such as under the beds and around the grounds. Dust, spider webs, trash, half-eaten food and used condoms can be found if one looks. Refurb Needed ASAPCurrently ongoing renovation is badly needed. Power outlets may not work. Some rooms do not include amenities expected such as refrigerators and microwaves; get clarity on your room's provisions at booking. Vending machines are empty and shower temperatures are either too hot or too cold regardless of adjustments. Heating units are not adjustable in-room and controls are placed oddly.
negative:
Dirty Spots
Looks like housekeeping missed a few spots like under the beds and around the grounds. Dust, spider webs, trash, half-eaten food and used condoms can be easily found.
negative:
Refurb Needed ASAP
Currently ongoing renovation is badly needed. Power outlets may not work. Vending machines are empty and shower temperatures are either too hot or too cold regardless of adjustments. Heating units are not adjustable in-room and controls are placed oddly. Some rooms do not include amenities expected like refrigerators and microwaves; get clarity on your room's provisions at booking.