Positive Reviews
positive:
Phenomenal staff
Those extra touches that the staff offer at Outer Reach Resort is what makes many guests return each and every year. You might find rose petals left behind on your bath towels, or an after dinner mint left on your pillow. Either way, you can be sure of the best possible customer service.
positive:
Wonderful country vibe
With easy access to many of the walking and hiking trails nearby, most guests spend the better part of their day enjoying nature. You will have the best possible surroundings for your pets if they are with you on your vacation, while the fresh country air is great for all.
positive:
Awe-inspiring sun set
If you are lucky enough to have a room with a balcony at Outer Reach Resort, then you should try to catch the sun rise with a cup of hot coffee, or make sure you catch the sun set with an after dinner drink. Most guests say this is one of the favorite memories of their vacation.
Negative Reviews
negative:
Needs some maintenance
Quite a few visitors have commented on the fact that both the rooms and the outer building could do with a bit of a facelift. The furnishings and fixtures are a little long in the tooth, and should be replaced according to visitors.
negative:
Spotty Wi-Fi
Most guests had an issue with staying connected to the free Wi-Fi, where they would be able to work for about five minutes at a time, and then be disconnected again. The signal was reported to be a little better down in the lobby however.
negative:
More choices needed for breakfast
Although most travelers said the breakfast was ok, they felt that there should have been more of a choice when it came to proteins. There was plenty of cereal and milk, but they would have liked to see more variety of cold meats.