Positive Reviews
positive:
Central location perfect for tourists!
Previous guests rated the property's location exceptionally, as it is near the central business district. It is also perfect for tourists due to its close proximity to restaurants, bars, shopping complex, and Pacific Highway where guests can have easy access to public transport systems.
positive:
Highly accommodating staff management
Guests speak well of the high quality assistance of the staff, especially the owners, who start each day with a warm greeting and was consistently helpful. They were polite, friendly, allow early check-in, and were more than willing to provide great advice to the guests.
positive:
Beds made of high quality material
Aside from the spotlessly clean rooms, most guests commend the high quality mattresses, linens, and pillows. These amenities were extremely comfortable and most guests described it as the best mattress they have ever slept on which automatically resulted to a sound and quality sleep.
Negative Reviews
negative:
Endless road noise
Most of the negative reviews are focused on the loud traffic noise coming from right across the highway. The constant noise coming from different vehicles and trucks passing along the road especially during midnight were disturbing to previous guests. The use of earplugs is highly recommended.
negative:
Irritating smell of smoke in non-smoking rooms
Guests were disappointed with the foul smell of smoke in the non-smoking rooms. This was not expected since guests requested this specific type of room to avoid any traces of smoke. There was also a smell of smoke from outside of the rooms, which normally gets inside the room so guests were irritated.
negative:
Tight parking space
Due to the tight space and inconvenient parking area, guests had difficulty finding a spot. There were not enough parking spaces especially during midnight so guests had to park at the highway or any other available spaces nearby.