Monbijou Hotel (Berlin, Germany)

Monbijou is ideally located in Mitte, just a few minutes’ walk from the lively Hackescher Markt square and S-Bahn station which provides direct access to Alexanderplatz and the Friedrichstraße. The local area also offers a medley of cafes, shops and restaurants. Berlin’s Museum Island is less than 15-minutes’ walk away.

The rooms are decorated with modern furnishings and are comfortable and clean. Despite the small size, rooms were also found to be cosy. The bathrooms include toiletries by Molton Brown. The library and bar lounge area have been described as beautiful and comfortable, allowing guests to relax with a drink or book.

The staff have been described as friendly, helpful, and willing to answer questions and provide assistance where possible.

The cold reception described by some guests left them wanting and dampening their enjoyment of the hotel. The staff have been described as unwelcoming, indifferent, seemingly bored and unhelpful. Staff do not seem to be knowledgeable regarding tourist information and at times assistance is grudgingly given. Basic hotel information such as check-out and dining times is not readily available which left some guests confused.

The single and double rooms are the smallest and range from 12m2 to 15m2. Some guests felt that the rooms were cramped, too small for comfort and difficult to move around in freely. The air conditioning also functions poorly which led to an uncomfortably stuffy atmosphere in the warmer months.

The hotel is located on a street with noisy traffic including trams. Some guest reported difficulty sleeping due to the noise.