Positive Reviews
positive:
Huge, Clean, Fully-equipped Rooms
The guest rooms at Vetro are very large with lots of room to move about and store personal items. Guests also reported that the rooms are cleaned frequently to a high standard and everything needed for a comfortable stay is available right there in the ro
positive:
Friendly Staff who go Above and Beyond
Staff members at this hotel are amazing and work hard and above the call of duty to ensure guests are well taken care of. They are very welcoming and always friendly, they provide a quick and easy check-in, they try their best to accommodate special
positive:
Great Location Close to Downtown and Attractions
This hotel is in an excellent area where restaurants, bars and shops are only steps away from the hotel and the downtown area is easily accessible.
Negative Reviews
negative:
There is a lot of Noise Around the Hotel
Guests reported that between the loud air conditioning units, people walking in the corridors, delivery trucks passing by early in the morning, loud nightclubs nearby and loud housekeeping staff, it's hard to get a good night's rest or sleep in at this ho
negative:
There are Issues with Reservations
Some guests reported that even though their reservation to stay at Vetro was made weeks and even months earlier, upon arrival, they were told their booking could not be found and another one had to be made.
negative:
The Wi-Fi Service Doesn't Work
Although the Wi-Fi service is supposed to be available all over the hotel and is free, guests reported that the service either didn't work at all or was very slow and disconnected frequently.