Hotel ZenYard Guest House (Phoenix, USA)

Guests found the hosts to be kind and helpful. They welcomed everyone warmly. They were found to be very accommodating and attentive to the needs of the guests. They were responsible for creating a relaxing atmosphere in the guesthouse.

Guests loved the in-room and shared amenities. They found the artfully decorated rooms to be spacious, clean and comfortable. They also loved the serene pool area and the delightful sitting areas. They loved the water features which created a calming effect. The numerous hummingbirds in the property brought them closer to nature.

Guests were happy with the wide variety offered in the breakfast buffet. Many guests specially mentioned the grapefruit juice. Overall they felt it was good value for money.

Some guests found the property to be too old and the musty smell was unbearable. Chipped doors and peeling paint added to their woes. Guests in some rooms felt hot as there was no climate control in the rooms. The front rooms were noisy with the sound of traffic. Several facilities in the Cowboy room were not functioning.

Some guests felt that the bathrooms are badly in need of an overhaul. Exhaust fans were found to be missing in the bathrooms. There is odor in the bathrooms when shower is used and the smell floats into the rooms.

A female guest has commented that she felt unsafe, as owners were not present on-site during evenings.