Hotel Zara Napoli (Naples, Italy)

If you are travelling on a budget you will appreciate that a number of guests said they found the cost of a night's stay at this hotel to be affordable.

If customer service is important to you, you will also appreciate that many people said staff members were very friendly and welcoming during the course of their stays, even going out of their way at times to provide information and tips related to things to do around the area.

There were favourable comments about the nice breakfast provided. Some people also said they felt the hotel itself was safe and provided clean facilities. It was also mentioned that the location is near to the main train station, which is a convenience.

There were a number of negative remarks about the area in which the hotel sits being a bit dirty and feeling somewhat unsafe.

If loud noises bother you, you may want to pack a pair of ear plugs if you choose to stay at this hotel. Several guests said there were issues with outside noise as well as excessive noise from other people staying at the hotel.

It was mentioned that the rooms may be a tad on the small side. Some people also said they had issues with the toilets in their rooms not flushing properly.