Hotel WoodSpring Suites San Antonio South (San Antonio, USA)

Guests were extremely satisfied with the full size kitchen provided inside the rooms. It was very practical and convenient for large groups or families who were able to enjoy cooking their own food instead of dining out every day which saves up a lot of money.

Aside from the well-kept rooms, guests appreciated the overall quality of the beds provided at the hotel. The mattresses, linens, bedding, and pillows smelled fresh and were not just clean but were also very comfortable to use especially for those who have back issues.

Most of the positive reviews were from guests who were pleased with the quality assistance of the staff. The manager was very accommodating and knowledgeable enough to suggest great places to visit within the city. The overall positive attitude of the staff was superb and the guests were all praises for the professional service rendered by the whole management.

Guests complained about the poor Internet within the premises. Furthermore, guests were also quite dissatisfied with their overall Internet experience due to the fact that they had to pay a little extra in order to get a decent Internet access to use for the whole duration of their stay.

Most previous guests were disappointed with the smell of the rooms, hallways, and other parts of the hotel. Most of the rooms smelled like someone just smoked so guests had to cover their noses or faces when they roam within the premises.

Due to the property's close proximity to the Interstate highway, guests had issues with the irritating traffic noise especially in the morning. The use of earplugs is highly advised for increased comfort.