Hotel Waldorf Astoria Shanghai on the Bund (Shanghai, China)

Guests have expressed their appreciation at the fantastic service offered by the hotel staff here. Staff is warm, friendly, and provide highly personalized service, including a personal concierge that anticipates every need by guests even before they set

Many guests agree that the food and drinks here are simply awesome and befit the property's five-star status. Food is delicious and served in a great atmosphere. Guests especially love the Grand Brassiere, one of the six onsite restaurants that serves int

The guestrooms feature a perfect blend of old-world charm with a modern touch which guests say is very appealing. The building itself features an attractive rustic charm.

Although this property claims that its staff is multilingual, guests have reported that some staff members have difficulty comprehending or speaking fluent English. This can sometimes lead to frustrating experiences.

Guests have reported that the air-conditioning at this property goes overboard and cools the rooms too much. The AC keeps restarting despite repeated attempts at shutting it off. Guests say the lobby, lounge, and the Grand Brassiere are all freezing cold

Although the hotel advertises itself as being accessible from the Bund, guests say this can be confusing since main entrance is actually at the back of the hotel and gives better access to the hotel than using the Bund route.