Hotel Grand Hyatt Shanghai (Shanghai, China)

Dozens of guests praise the excellent views from the hotel across the Shanghai skyline. The hotel is housed in one of the tallest buildings of Shanghai and therefore provides an ideal vantage point to look across the city from.

The hotel is located in the heart of the financial district of Shanghai and is very close to The Bund and the extremely iconic Oriental Pearl Tower. Consequently, guests are within walking distance of much of central Shanghai and this location is constantly praised in reviews.

Cleanliness levels at this property are consistently rated very highly across hundreds of reviews. Guests state that they receive regular housekeeping and that the rooms feel comfortable due to the excellent hygiene standards kept. The communal areas of the property are also praised for being well-maintained.

A range of reviews mention having issues with initially locating this property. Guests suggest that there is inadequate sign-posting, plus several reviews report that local taxi drivers also have problems finding the hotel.

Not all members of the staff at this property speak good levels of English, a factor which is found to be frustrating for many international travellers. Reviews report instances of communication issues due to this language barrier and guests feel that for the standard of the hotel these problems should be eradicated.

Breakfast is often labelled as expensive and lacking value for money by a multitude of guests staying at this hotel. Reviews mention the breakfast service to be crowded and slow with frequent lengthy waits for food and drinks. As a result, many guests state that they decide to dine elsewhere in the mornings.