Positive Reviews
positive:
Secure and tourist-friendly location
Reviewers were overwhelmingly positive about this hotel's location in the Zona Rosa district of San Salvador. It was reported to be conveniently close to local public transport links and international bus terminals. There were plenty of shopping malls plus nightlife dining and entertainment options in the immediate vicinity. Most reviewers felt safe and secure at the hotel, which had a security guard, and in the wider Zona Rosa area.
positive:
Kind and hospitable staff
Positive opinions were expressed about the staff by the majority of reviewers. Personnel were described as friendly, eager to please and kind. Not all staff were multilingual, but some reviewers saw it as a good way to improve their Spanish. Guests also thought personnel had good local knowledge to share on the dos and don'ts for staying safe in El Salvador.
positive:
Clean and comfortable hotel was good value
Most reviewers thought this hotel represented good value for money as it provided clean, bright and comfortable rooms, a fairly reliable free Wi-Fi network and a simple but popular breakfast. Moreover, room rates were reportedly competitive.
Negative Reviews
negative:
Patchy hot water supply
A few reviewers were frustrated when they encountered occasional interruptions to the hot water supply in the guest rooms.
negative:
Some criticism of rooms
For most reviewers, the rooms were more than adequately clean and comfortable for their stays. However, some critics felt their rooms were a bit too small and basic, prompting them to question whether they would return.
negative:
Too noisy for light sleepers
A combination of noisy air-conditioning units, occasional traffic noise and sounds from neighboring rooms traveling thru thin walls prompted negative remarks from some reviewers who struggled to get a good nights sleep.