Positive Reviews
positive:
Dining Delight
Make plans to dine at the onsite Bistro Rumeur, which is said to have excellent food and is even popular with the locals. It's an excellent chance to try some fine local cuisine. In addition, guests also highly recommend trying the breakfast, which consists of a varied selection of both continental and freshly cooked plates. The coffee is also said to be very tasty.
positive:
Recently Renovated Rooms
Even though the exterior of the hotel looks a bit older, the rooms appear very new, spacious, modern, and evidently recently renovated. Guests say it was a pleasant surprise and appreciated having strong air conditioning. It's clear that management has done a great job renovating the place and keeping it up.
positive:
Fantastic Facilities
The onsite facilities are top notch. Guests especially enjoyed the new pool and spa area. The fitness room, although on the small side, is also quite nice and perfect for an on-the-go workout.
Negative Reviews
negative:
Inconsistent Housekeeping
Cleaning could be improved. Guests often reported that housekeeping did not attend to the rooms well between guests, and were not attentive to detail when cleaning. Missed cleanings have also been known to occur.
negative:
Passably Professional
According to recent reviews, the quality of customer service could use some improvement. When guests ran into problems, the hotel staff were not very eager to help out, and could have handled some situations with more professionalism.
negative:
Loud A/C
The air conditioners in the rooms are said to be annoyingly noisy. Guests complained that it was hard to sleep with it running.