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    Hotel DoubleTree by Hilton Ottawa Downtown (Ottawa, Canada)

    Hotel DoubleTree by Hilton Ottawa Downtown (Ottawa, Canada)

    About DoubleTree by Hilton Ottawa Downtown

    Novotel Ottawa City Centre occupies modern premises in the heart of the Canadian capital just five minutes’ walk from the Rideau Canal and trendy Byward Market district. It boasts free Wi-Fi throughout and a 24-hour gym. All rooms feature an en suite bathroom with hairdryer, ironing facilities, sofa, desk, safe, flat-screen television, pillow menu, espresso machine, minibar and air-conditioning with climate control. Upgrade rooms are available. Leisure facilities include an indoor swimming pool and whirlpool tub. There’s also a business center, elevators, meeting rooms, room service and luggage storage. Indoor parking is available and kids can stay free. The Albion Rooms restaurant boasts a modern dining space and lounge-bar serving an international menu. Bar specialties include craft beers. Breakfast comprises continental, buffet and a la carte brunch options. Novotel Ottawa City Centre is within 15 minutes’ walk of the National Gallery of Canada and about 25 minutes’ drive from Ottawa International Airport.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.2
    trivago Rating Index® based on 11940  reviews from:
    • Hotels.com(8.4/10),
    • LocationExcellent  8.9 / 10
    • RoomsGood  7.8 / 10
    • ServiceVery good  8.3 / 10

    Positive Reviews

    positive:

    Praise for rooms

    Many reviewers were more than satisfied with the rooms describing them as pleasant and well-appointed with comfortable beds, although a few critics described some of the rooms as quite small.

    positive:

    Friendly service and popular dining

    The multilingual staff attracted positive reviews from many guests who described them as largely friendly and helpful. There were popular dining and breakfast options at the restaurant, which appealed to many reviewers who liked the quirky, modern surroundings serving a contemporary and extensive menu complemented with a good choice of wines and beers.

    positive:

    Good central location

    Reviewers overwhelmingly praised the location in downtown Ottawa. It was within 15 minutes' walk of Parliament Hill and many government offices and conveniently close to the World Heritage Site Rideau Canal for sightseeing. Public transport connections, shopping and dining options were easily accessed too. The hotel was reportedly generally quiet, but street noise occasionally bothered some light sleepers.


    Negative Reviews

    negative:

    Minor cleanliness issues

    A few critics reported occasional minor cleanliness issues in the rooms on arrival and the housekeeping was sometimes said to be patchy with in-room consumables not always topped up.

    negative:

    Mixed views over free Wi-Fi

    Many visitors appreciated the free Wi-Fi service. However, the speeds on offer were sometimes sluggish and occasionally the signal was patchy in certain parts of the building.

    negative:

    Claims of some tired rooms and facilities

    According to some critics, there were certain rooms which appeared to have been more recently remodeled than others. The older rooms attracted some negative opinions about tired decor, aging carpets and dim lighting. There was also some criticism of the gym for being rather small and limited.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Pets allowed
    11. Hotel bar
    12. Indoor swimming pool
    13. Conference rooms
    14. Non-smoking rooms
    15. PC with internet
    16. Restaurant
    17. 24-hour reception
    18. On-site boutique shopping
    19. Towels at the pool
    20. Laundry service
    21. WiFi in public areas
    22. Room service
    23. Shoe cleaning
    24. Fax/Modem access
    25. Free WiFi (public areas)
    26. ATM
    27. Pool
    28. Housekeeping
    29. Free WiFi
    30. Breakfast
    31. Temperature screening
    32. Masks provided
    33. Safe distance
    34. Response protocol
    35. Online check-in/check-out
    36. New safety protocols
    37. Cashless payment
    For children
    1. Cot
    2. Kids stay for free
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Ironing board
    3. Openable windows
    4. Television
    5. Central heating
    6. Air conditioning
    7. Pay-TV
    8. Satellite TV
    9. Desk
    10. Sitting area
    11. Safe
    12. Cable TV
    13. WiFi
    14. Hypoallergenic bedding
    15. Free WiFi (rooms)
    16. Coffee machine
    17. Flatscreen TV
    Sports facilities
    1. Fitness
    Theme / Type
    1. Convention hotel
    Wellness / Spa
    1. Hydrotherapy

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    33 Nicholas Street,  K1N 9M7,  Ottawa,  Canada
    Telephone: +1(613)2303033 | Fax: +1(613)7604765 | 

    Frequently Asked Questions about DoubleTree by Hilton Ottawa Downtown

    • Is there a pool area at DoubleTree by Hilton Ottawa Downtown?

      Yes, DoubleTree by Hilton Ottawa Downtown offers 1 pool area.

    • Are pets allowed at DoubleTree by Hilton Ottawa Downtown?

      Yes, DoubleTree by Hilton Ottawa Downtown has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at DoubleTree by Hilton Ottawa Downtown?

      Yes, DoubleTree by Hilton Ottawa Downtown provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at DoubleTree by Hilton Ottawa Downtown?

      Check-in at DoubleTree by Hilton Ottawa Downtown is available from: . Check-out time is by .

    • Where is DoubleTree by Hilton Ottawa Downtown located?

      DoubleTree by Hilton Ottawa Downtown is located in 33 Nicholas Street, K1N 9M7, Ottawa, Canada.

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