Hotel Tucson City Center Ascend Hotel Collection (Tucson, USA)

Past guests have said that this property has a nice pool area with a bar that guests can enjoy. This area gave these guests something to do during the day while staying at the property.

The hotel is located right along Interstate 10 and is close to downtown Tucson and the University of Arizona. This was looked upon favorably by many hotel guests, as they didn't have to spend much time reaching their intended destinations.

Guests have said that the breakfast that is offered by the hotel is of good quality, especially for a free breakfast at a hotel. This was appreciated by these guests, as it gave them some energy before they started their day.

Many guests have complained that this hotel is in a state of disrepair and could use some extensive renovations. Problems have been reported with the plumbing, as well, which has led to guests being unhappy with the quality of their accommodations.

There have been numerous complaints about the rooms at this property not being cleaned prior to guests arriving. Past guests have found dirty sheets, messy bathrooms, and garbage in their rooms upon arrival and this has been a major point of dissatisfaction for these guests.

Numerous guests have said that the customer service at this hotel is lackluster, as the front desk staff doesn't seem to care if you have everything that you need. Many guests have been extremely disappointed by the friendliness of the staff, as well.