Positive Reviews
positive:
Popular city centre location
Reviewers loved the location of this hotel in the heart of Dundee city centre as it put them within easy walking distance of bars, dining options, shopping and the railway station. It also proved to be ideal for visitors to the University of Dundee and Abertay University, both of which which were just a short walk away. Drivers appreciated the free parking and said it was straightforward to get to Firth of Tay beaches, beauty spots, golf courses, regional attractions and sports venues.
positive:
Spacious and well-cleaned rooms were inexpensive
The rooms at this renovated historic mill property were spacious and many guests liked the cosy beds. Most reviewers found their rooms to be more than adequately clean, tidy and comfortable for a stopover. Those prioritizing affordability said the rooms offered fair value for money because rates were usually reasonable for the city centre.
positive:
Customer service won praise
The pleasant, obliging and attentive members of staff won lots of praise from visitors. Many guests said the personnel had good local knowledge and seemed to take pride in their work.
Negative Reviews
negative:
Noise issues encountered
One disadvantage of the city centre location was that street noise was audible in certain rooms at times, causing a disturbance for some light sleepers. At the weekends, there were also reports of nuisance noise from nearby bars at nightclubs at closing time.
negative:
Minor cleanliness issues reported
Musty smells proved to be off-putting for guests in several rooms. Some critics claimed the floors could have been better cleaned in their rooms.
negative:
Lack of catering disappointed some guests
It came as a disappointment to several travellers that there was no on-site catering provided. Breakfast boxes featuring cold items were on offer at reception, but some guests had hoped there might have been more breakfast options available.