Hotel Travellers Haven (Ottawa, Canada)

The motel is very close to the airport and the local shopping complex, with guests stating that just about everything one would want to see or do in Ottowa is within a 15-minute drive. Others appreciated that the quiet locale is comfortably away from the noises of downtown.

The rooms were said to be very tidy, cosy, and well-equipped with nice amenities and good beds. Visitors who booked the private cabins said that they were very quaint, with wood panelling and warm fireplaces which made the cottages worth the upgrade.

The motel staff received high praise from reviewers for their professionalism and personable nature. Travellers reported that employees were happy to assist with travel arrangements and were highly responsive to any issues that guests may have had.

Although the rooms were said to be nicely updated, the motel property is showing its age. A number of guests commented that the tired exterior gives a bad first impression and that the landscaping could be better-kept. Others noticed old noisy AC units in their rooms.

The motel is not ideally-situated for travellers who prefer to explore on foot or those who plan to spend a lot of time in central Ottowa. The location will likely require a vehicle for visitors to get around and experience the area.

The bathrooms were not up to the same standards as the rooms, according to reviews. Specific issues included poor lighting, a lack of counter space and shelving, worn-out tiles that needed replacing, stained grout, dirty shower curtains, and stained tubs and toilets.