Positive Reviews
positive:
Well-appointed, spacious suites.
Past guests staying at TownePlace Suites Denver Downtown report that hotel suites are spacious and well-appointed. Kitchenettes in particular garner praise, especially from those guests staying for an extended period of time.
positive:
Approachable and friendly staff.
Guests are quick to praise the hotel staff, describing employees as friendly and hard-working. Reports suggest that each employee, from manager to housekeeping attendant, pays close attention to customer service.
positive:
Complimentary breakfast goes down a treat.
Many guests staying at the hotel compliment the complimentary breakfast buffet, praising its offering both hot and cold dishes. That being said, a number of guests report that the breakfast area can be cramped and uncomfortable.
Negative Reviews
negative:
Address is not quite downtown.
While many guests find TownePlace Suites Denver Downtown to be conveniently positioned, others are disappointed by the hotel's location. The hotel is situated about a mile away from Downtown Denver, a distance that proves inconvenient for some.
negative:
Thin walls unsuitable for light sleepers.
A number of guests report experiencing restless nights, in part due to the hotel's thin walls. Guests report being able to hear their neighbors through the walls, which can prove disruptive. A small number of guests also complain about traffic noise seeping into the hotel.
negative:
Aging property a little worn around the edges.
Some guests report that the hotel, which is housed in an older building, is showing signs of wear and tear around the edges. Stained and dirty carpets and upholstery are the most common concern. The majority of visitors find this to be only a mild hindrance though.