Hotel The Westin Washington Dulles Airport (Herndon, USA)

Guests state that the employees at the hotel are well trained and willing to accommodate your requests whenever possible. Visitors add that the employees are quite personable and do a good job of representing the property.

Getting to Dulles International Airport is a relatively straightforward process according to visitors who note you can travel there in no time at all. The hotel offers you a complimentary shuttle to or from the airport and Dulles is only a five-minute drive away from the property.

Travelers rave about the beds at the property saying they are comfortable and really make it easy to get to sleep. The Westin uses its signature line of mattresses and bedding which includes a down blanket. The entire setup is very nice according to guests.

The hotel charges you to use in-room Wi-Fi which guests say they do not enjoy having to pay for very much. There is also a charge to use Wi-Fi in the lobby and business center as well.

Several travelers point out the hours for food service at the hotel are not all that convenient because it can be difficult to get anything if you arrive late at night or when the restaurant is closed. The on-site eatery, Padella, serves breakfast, lunch and dinner but is closed during the afternoon and stops providing room service at 11 pm.

A few visitors state that the housekeeping at the property isn't the best because the rooms could sometimes be a bit untidy when you arrive or return after a day out. It was noted that this isn't always an issue.