Hotel Hyatt Place Herndon Dulles Airport - East (Herndon, USA)

When you take into account all the extras that are included in your room rate you'll understand why many guests feel that this place is great value for money. Wi-Fi, parking, breakfast, and even a pool and a gym are all available and at no charge.

The staff at this hotel are very polite and courteous. They love to help and will do whatever they can to ensure that you are enjoying your stay. They even have some good recommendations for dining out in the local area.

The rooms at this hotel are well-equipped with all that you need for a pleasant stay. The only thing that's missing is a microwave in each room, but many guests can overlook this when they see the living area complete with corner sofa.

This hotel is past its prime, and you'll notice that there are more than a few scratches and other maintenance issues around the room. It's not the level of quality guests expect when paying for a hotel in this price bracket.

It seems that there aren't enough staff at this hotel to take care of the number of guests. Some people have noted that there is a very long waiting time when ordering food or drinks. A big hotel such as this should really have better management.

The pool is closed from time to time, and there have been quite a few guests that have been frustrated to find out that it was closed for the entirety of their stay. Some guests book this hotel for the pool alone and to find it closed is unacceptable.