Positive Reviews
positive:
Ideal and central location
If you want to experience the best Ottawa has to offer, The Westin Ottawa is the right choice. It is an excellent base due to its close proximity to numerous tourist spots such as the Supreme Court of Canada, University of Ottawa, and Byward Market. In addition, the staff can arrange tours and reserve taxis for you.
positive:
Modern conference facilities
Having your business meetings, seminars, and other special events at this hotel is worth it. The state of the art audio-visual equipment lets you have successful events. Moreover, the staff is quick in solving technical problems so you can still follow the schedule despite minor interruptions.
positive:
Magnificent views are seen from the rooms
You can marvel at the grandeur of Rideau Canal, the parliament building, and shopping mall from the comfort of your own room. Furthermore, if it's your first time in Ottawa, just inform the front desk staff and you can get free upgrades for better views.
Negative Reviews
negative:
Issues with the lifts
You have to wait in line sometimes. The elevators emit weird sounds, which can disturb sensitive sleepers. However, the lifts are very clean and safe to use. Moreover, you are advised to choose the rooms away from it.
negative:
Housekeeping may have lapses at times
Some guests forget to throw pieces of paper in the drawer and boxes of milk in the fridge. Thus, you are advised to check the amenities upon arrival. If you see any trash, request the housekeepers to dispose it.
negative:
Strange bathroom smells
The bathrooms sometimes have musty or chemical-like smells. The corridors have smoke-like smells too. However, it is not that intense. You can easily ask the cleaners to put up air fresheners in your room and open the windows to get rid of the smells.