Positive Reviews
positive:
Beautifully renovated historic hotel
With an impressive renovation, this much-loved Detroit landmark provides a memorable first impression. Guests enjoy the beautiful historic features with contemporary fixtures, which give The Westin Book Cadillac Detroit its undisputed charm.
positive:
A fantastic location in downtown Detroit
Just a short walk from Hart Plaza and Detroit's Riverwalk, this hotel is conveniently located in downtown Detroit at the end of Washington Boulevard. From this comfortable base, you can wander to many of the city's attractions and evening entertainment venues with ease. Its great location is one of the aspects guests loved the most about this hotel.
positive:
A great team provides great service
Many guests have commented on how impressed they are by the staff at this hotel. From the great, friendly welcomes to consistently helpful attitudes, team members work hard to ensure you feel comfortable and well looked after during your stay with them.
Negative Reviews
negative:
Some may experience noise
Unfortunately, a small number of guests have complained that they found the noise levels in neighboring rooms or the communal areas too high. Although this is not directly the hotel's fault, guests who were disturbed feel that the hotel should be more proactive about disruptive guests.
negative:
Parking is disappointing
Unless you choose to pay for valet parking, you will need to pay to park in the hotel's parking garage, which is not adjoining the hotel. This was disappointing for some guests who were not impressed with having to carry their bags around to the entrance. This was a particular grip in colder months.
negative:
Extra charges seem inappropriate
For a hotel of this caliber, some guests feel that services like Wi-Fi and parking should be included in the cost of the room.