Positive Reviews
positive:
Great bar and restaurant.
Guests said that the bar had a good vibe, along with a nice atmosphere and food that didn't disappoint. Service was always prompt and food was served hot and freshly prepared, with guests saying that you probably can't go wrong with a meal at either the restaurant or bar.
positive:
Friendly customer service.
Guests spoke highly of staff, and said that they went the extra mile to ensure a pleasant stay. Not only were they warm and welcoming, but they were approachable when it came to problems that needed fixing.
positive:
Walking distance to the city centre.
Shops and restaurants were easy to reach from this hotel, and guests appreciated that they could leave the car behind to explore the area. There was also ample off-street parking, which made it even easier for guests to stretch their legs and walk where they needed to go.
Negative Reviews
negative:
Outdated accommodation.
Rooms and common areas were described as old by several guests who felt that a makeover was long overdue. Maintenance issues were also frustrating for guests, with many saying that broken items either took a long time to repair or simply weren't fixed during their stay.
negative:
Ear plugs might be your best friend.
Noise from the downstairs bar could be a problem, and guests warned that thin walls did little to muffle sounds coming from neighbours. If you plan on sleeping early, you might want to find a quieter place to stay.
negative:
A few things missing.
Guests would have liked to see a few more in-room amenities. Although some guests said that you get what you pay for, budget accommodation meant that there was no air-conditioning in sight, thin towels, and no possibility of making a cup of coffee or tea.