Everyone from the doorman to the housekeepers will go out of their way to make sure you are happy with the hotel according to guests who also point out the front desk team and concierge are also great. Visitors add the entire staff is professional and friendly.
Guests say the hotel is in a great spot to enjoy the shopping and dining of Michigan Avenue and the Miracle Mile. The hotel is also right next to the Chicago Museum of Contemporary Art and Hancock Observatory.
The rooms and common areas of the hotel offer views of the city as well as Lake Michigan. Travelers say these views are spectacular and really let you see Chicago in all its glory.
Guests point out the rooms look a bit dated and haven't been renovated or refreshed in some time. Visitors say the rooms are not bad by any means but are starting to look a bit old.
Breakfast at the hotel's on-site restaurant, deca Restaurant + Bar, wasn't particular memorable according to guests who add it was not good value for the money paid as well. There are plenty of other places to eat or grab a coffee nearby.
Travelers say the air conditioning units in the rooms of the property did not work all that well and could struggle to cool the room down. Some guests also note the air-con units could make a lot of noise too.
Yes, Hotel The Ritz-Carlton, Chicago offers 1 pool area.
Yes, Hotel The Ritz-Carlton, Chicago has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Hotel The Ritz-Carlton, Chicago provides Parking, Accessible parking for guests.
Check-in at Hotel The Ritz-Carlton, Chicago is available from: . Check-out time is by .
Hotel The Ritz-Carlton, Chicago is located in 160 East Pearson Street, 60611, Chicago, USA.
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