Hotel The Richmond Suites Shreveport Airport (Shreveport, USA)

Previous guests appreciated that the Baymont Inn & Suites Shreveport was so close to Shreveport Airport. Many also took advantage of the complimentary airport shuttle service, which enabled them to eliminate the need for rental car service. They found the shuttle service to be quite efficient. It is also right off of I-20.

Guests were generally happy with the breakfast served at the hotel. They were pleasantly surprised by the number of hot items in the buffet, such as waffles and eggs, and appreciated that those items were served hot, even when the buffet was busy. The breakfast staff was also widely reported to be quite friendly.

Many reviews commented on how good the hotel looks from the outside. It is clear that some care is taken with maintaining the grounds and parking lot as well as the exterior of the building.

From the swimming pool that was green with algae to the state of the guest rooms, reviews of Baymont Inn & Suites Shreveport did not have kind things to stay about the cleanliness of the hotel. Specific complaints included stained carpets, food spilled inside the mini-fridge, and appalling smells.

It was clear to everyone who stayed here that more upkeep was needed. There were reports of doors falling off the hinges, missing sink knobs, poor water pressure, flickering lights, missing phone cords, sinks that didn't work, TV remotes that didn't work, and weak Wi-Fi connectivity, among other complaints.

Many travelers had a few uninvited guests in their room. They complained of ants, flies, slugs, and spiders infesting the inside of the hotel. Dead bugs were also quite prevalent, along with spider webs.