Positive Reviews
positive:
Strategic location.
Being centrally located in Philly, many guests feel their stay at The Logan Philadelphia is worth the value of every coin they pay due to the abundance of interesting places including up-market shopping malls, business hubs, museums, and restaurants located within walking distance of the hotel.
positive:
Immaculate housekeeping.
Most of the guests have hailed the hotel's in-house staff for the immaculate condition of the rooms and beddings.
positive:
Top-notch full service spa.
The impeccable, pampering services offered at the on-site spa catapults this hotel to a class of its own. The six treatment rooms offer a variety of rejuvenating services including Deep Forest Aromatherapy, Gentlemen's Facial, Couples Massage, Swedish Massage, and Philadelphia Freedom Hot Towel Infusion. Also available to guests are a Mineral Water Jacuzzi, Salt Water Pool, and poolside service which are made all the more enjoyable by the free fresh fruit, Evian sprays, and bottled water.
Negative Reviews
negative:
Noise in the rooms.
The hotel is located in a busy downtown district, and you would expect the rooms to be adequately soundproofed. Some guests have, however, been exasperated by noises from hallways and traffic permeating the rooms and causing endless interruptions especially at night.
negative:
Strange room layout.
Whereas most hotels have their bathrooms connected to the bedrooms, a few guests have noted the unusual layout in Logan Philadelphia where bathrooms are located at the rooms' entrance. Guests accompanied by small children have found this really inconveniencing.
negative:
Needs a bit of of sprucing.
Guests with an eye for detail have observed the dated look of this hotel and have suggested it could do with some remodeling.