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    Hotel The Grand Mayan (Acapulco, Mexico)

    Hotel The Grand Mayan (Acapulco, Mexico)

    About Hotel The Grand Mayan

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Gym

    Rating overview

    • LocationExcellent  8.7 / 10
    • RoomsExcellent  8.6 / 10
    • ServiceExcellent  8.5 / 10

    Positive Reviews

    positive:

    Hotel facilities are good

    This resort is the perfect place for a relaxing holiday; many of their facilities are geared towards that too. There are several pools on the property including a lazy river. There's a gym if you want to work out. And you can make use of the sauna or get a massage at the spa.

    positive:

    Good service from the staff

    The staff is friendly and attends to the guests quite professionally. There are wait services by the pool so you can order something to eat as you relax in a lounge chair. The personnel doing the presentations are also quite polite even when you don't buy what they are selling.

    positive:

    Great rooms with pool in the balcony

    The rooms at the resort are nice. There are various rooms that you can choose from including some with kitchens so you can cook your own food; there's a Walmart nearby so shopping for supplies is easy. These rooms are also very clean, and there is a cleaning service and a turndown service every day. Some of the rooms also have a plunge pool in the balcony.


    Negative Reviews

    negative:

    Beach vendors

    The beach close to the hotel is a public one, and there are lots of vendors selling their wares and services. It can get really annoying at times.

    negative:

    Not enough ocean-view rooms

    It's not easy to get an ocean-view room here; booking one is apparently not possible, even. Yet, the ocean-view is one of the main attractions to this place. Consequently, the hotel should either have enough of these rooms or be clear on how they can be booked.

    negative:

    Distance from downtown

    If you're looking for some wild nights in Acapulco, this may not be the place for you. It's a bit far from downtown.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    Property amenities
    1. Entrance hall/lobby
    2. Gym
    3. Parking
    4. Pets allowed
    5. Beach bar
    6. Pool bar
    7. Outdoor swimming pool
    8. Indoor swimming pool
    9. Hotel safe
    10. Non-smoking rooms
    11. PC with internet
    12. Restaurant
    13. 24-hour reception
    14. On-site boutique shopping
    15. Snack bar
    16. Beach
    17. Sun umbrellas
    18. Deck chairs
    19. Laundry service
    20. Spa
    21. WiFi in public areas
    22. Room service
    23. Washing machine
    24. Organised activities
    25. Car hire
    26. Concierge
    27. Free WiFi (public areas)
    28. Infinity pool
    29. Pool
    30. Free WiFi
    31. Breakfast
    32. Entire house / apartment
    For children
    1. Childcare
    2. Playground
    3. Kids' club
    Accessibility
    1. Wheelchair accessible
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Ironing board
    5. Openable windows
    6. Television
    7. Hairdryer
    8. Air conditioning
    9. Sitting area
    10. Telephone
    11. Safe
    12. Cable TV
    13. WiFi
    14. Fridge
    15. Fan
    16. Free WiFi (rooms)
    17. Flatscreen TV
    18. Private bathroom
    Sports facilities
    1. Sailing

    Contact

    Avenida Costera de las Palmas No. 1121. Fracc. Diamante,  39900,  Acapulco,  Mexico
    Telephone: +52(744)4696000 | Fax: +52(744)4696050 | 

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