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    HS HOTSSON Hotel Acapulco (Acapulco, Mexico)

    HS HOTSSON Hotel Acapulco (Acapulco, Mexico)

    About HS HOTSSON Hotel Acapulco

    The HS Hotsson Smart Acapulco offers beachfront, resort-style accommodations in Acapulco’s Golden Zone. All-inclusive options are available at the pyramid-shaped hotel. Each guestroom features a private bathroom and includes a TV, tea and coffee making facilities, telephone, air conditioning, and complimentary Wi-Fi. Additional features available in some rooms include whirlpool tub, work desk, table and chairs, sofa, and balcony. The hotel features four swimming pool, a fitness center, beach volleyball and soccer facilities, basketball and tennis courts, and an on-site laundry. Meeting rooms and function space are available for corporate travelers, as is a business center. Guests can dine at any of the hotel’s four restaurants, which serve Mexican, Italian, and international cuisine. The hotel also houses a lobby bar, beach bar, and swim-up bar. The HS Hotsson Smart Acapulco is a five-minute drive from downtown Acapulco and ten minutes from Acapulco International Airport. La Quebrada Cliffs, famed for their cliff divers, are three miles away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    7.8
    trivago Rating Index® based on 10434  reviews from:
    • Hotels.com(9.8/10)
    • LocationExcellent  9.0 / 10
    • RoomsGood  7.7 / 10
    • ServiceGood  7.9 / 10

    Positive Reviews

    positive:

    Ocean view proves spectacular.

    Guests staying at the Crowne Plaza Acapulco are wildly enthusiastic about the ocean views offered by many of the hotel's guestrooms, which overlook the pristine blue waters of Acapulco Bay. The only downside it that not all rooms offer such a marvelous view.

    positive:

    Hotel located on the beach.

    Past guests have been pleased by the hotel's beachfront location. In fact, the hotel features a section of private beach reserved for guests only. Whilst guests enjoy lazing on the soft sands, reports suggest that strong ocean currents make it dangerous to swim in the water.

    positive:

    Clean accommodations and facilities.

    Guests report that hotel guestrooms and public spaces are kept clean and tidy. The same is generally true of the hotel facilities, including the fitness center, business facilities, and gardens.


    Negative Reviews

    negative:

    No air conditioning in public spaces.

    Some guests are disappointed to find that the Crowne Plaza Acapulco does not have air conditioning fitted in many of its public spaces, including its lobby and restaurants. This can make for a sweaty time, particularly during the summer months.

    negative:

    Food not always up to standard.

    Guests differ in their opinion of food at the hotel. Whilst some find the food served at the hotel's four restaurants to be enjoyable, others report that it lacks taste and is overpriced. Some guests opt for off-site dining, of which there are plenty of options.

    negative:

    Poolside entertainment makes it hard to relax.

    A number of guests criticize the hotel's decision to allow a DJ to play poolside, reporting that the loud volume makes it hard to relax. Some guests also report that the noise seeps through into guestrooms overlooking the pool.


    All amenities

    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Gym
    6. Parking
    7. Porter service
    8. Hotel bar
    9. Beach bar
    10. Pool bar
    11. Outdoor swimming pool
    12. Conference rooms
    13. Non-smoking rooms
    14. PC with internet
    15. Restaurant
    16. 24-hour reception
    17. Snack bar
    18. Beach
    19. Deck chairs
    20. Towels at the pool
    21. Laundry service
    22. WiFi in public areas
    23. Room service
    24. Organised activities
    25. Doctor on site
    26. Concierge
    27. Free WiFi (public areas)
    28. Late check out
    29. Valet parking
    30. Pool
    31. Luggage storage
    32. Housekeeping
    33. Free WiFi
    34. Breakfast
    35. Kids' pool
    36. Regular disinfection
    37. Temperature screening
    38. Safe distance
    39. Response protocol
    40. New safety protocols
    41. Cashless payment
    For children
    1. Childcare
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Air conditioning
    7. Satellite TV
    8. Sitting area
    9. Telephone
    10. Safe
    11. Cable TV
    12. WiFi
    13. Free WiFi (rooms)
    14. Coffee machine
    Sports facilities
    1. Volleyball
    2. Fitness
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00

    Contact

    Av. Costera Miguel Aleman 1803, Fracc. Magallanes,  39670,  Acapulco,  Mexico
    Telephone: +52 7444405555 | Fax: +52 7444405500 | 

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