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    HS HOTSSON Hotel Acapulco (Acapulco, Mexico)

    HS HOTSSON Hotel Acapulco (Acapulco, Mexico)

    About HS HOTSSON Hotel Acapulco

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    7.8
    trivago Rating Index® based on 10434  reviews from:
    • Hotels.com(9.8/10)
    • LocationExcellent  9.0 / 10
    • RoomsGood  7.7 / 10
    • ServiceGood  7.9 / 10

    Positive Reviews

    positive:

    Ocean view proves spectacular.

    Guests staying at the Crowne Plaza Acapulco are wildly enthusiastic about the ocean views offered by many of the hotel's guestrooms, which overlook the pristine blue waters of Acapulco Bay. The only downside it that not all rooms offer such a marvelous view.

    positive:

    Hotel located on the beach.

    Past guests have been pleased by the hotel's beachfront location. In fact, the hotel features a section of private beach reserved for guests only. Whilst guests enjoy lazing on the soft sands, reports suggest that strong ocean currents make it dangerous to swim in the water.

    positive:

    Clean accommodations and facilities.

    Guests report that hotel guestrooms and public spaces are kept clean and tidy. The same is generally true of the hotel facilities, including the fitness center, business facilities, and gardens.


    Negative Reviews

    negative:

    No air conditioning in public spaces.

    Some guests are disappointed to find that the Crowne Plaza Acapulco does not have air conditioning fitted in many of its public spaces, including its lobby and restaurants. This can make for a sweaty time, particularly during the summer months.

    negative:

    Food not always up to standard.

    Guests differ in their opinion of food at the hotel. Whilst some find the food served at the hotel's four restaurants to be enjoyable, others report that it lacks taste and is overpriced. Some guests opt for off-site dining, of which there are plenty of options.

    negative:

    Poolside entertainment makes it hard to relax.

    A number of guests criticize the hotel's decision to allow a DJ to play poolside, reporting that the loud volume makes it hard to relax. Some guests also report that the noise seeps through into guestrooms overlooking the pool.


    All amenities

    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Gym
    6. Parking
    7. Terrace
    8. Porter service
    9. Hotel bar
    10. Beach bar
    11. Pool bar
    12. Outdoor swimming pool
    13. Conference rooms
    14. Non-smoking rooms
    15. PC with internet
    16. Restaurant
    17. 24-hour reception
    18. Snack bar
    19. Beach
    20. Deck chairs
    21. Towels at the pool
    22. Laundry service
    23. WiFi in public areas
    24. Room service
    25. Fax/Modem access
    26. Organised activities
    27. Doctor on site
    28. Concierge
    29. Free WiFi (public areas)
    30. ATM
    31. Late check out
    32. Valet parking
    33. Pool
    34. Luggage storage
    35. Daily housekeeping
    36. Housekeeping
    37. Free WiFi
    38. Breakfast
    39. Kids' pool
    40. Regular disinfection
    41. Hand sanitizer provided
    42. Temperature screening
    43. Safe distance
    44. Response protocol
    45. New safety protocols
    46. Cashless payment
    For children
    1. Childcare
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Air conditioning
    8. Satellite TV
    9. Sitting area
    10. Telephone
    11. Safe
    12. Cable TV
    13. WiFi
    14. Microwave
    15. Fridge
    16. Free WiFi (rooms)
    17. Flatscreen TV
    Sports facilities
    1. Volleyball
    2. Fitness
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00

    Contact

    Av. Costera Miguel Aleman 1803, Fracc. Magallanes,  39670,  Acapulco,  Mexico
    Telephone: +52 7444405555 | Fax: +52 7444405500 | 

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