Hotel Super 8 by Wyndham Duluth (Duluth, USA)

Guests say that the Super 8 Duluth in Duluth, USA, is right off the freeway and easy to locate. Some guests use the hotel on both legs of their cross country drive as it has good facilities for a quick stay. Gas and food options being right next door is a big plus.

Staff is friendly and helpful. The front desk staff goes the extra mile upgrading guests to bigger rooms on availability. Guests appreciated that the free Wi-Fi facility of the hotel worked well. They say that breakfast is good and the service staff is attentive, topping up food and drinks for guests.

Rooms are good sized, clean and nice. Guests like that the windows of the hotel opened in two different ways which is an unexpected benefit. They say they enjoyed having recliners in the rooms.

Guests say that the facility is old and so they have to be prepared for small inconveniences like coffee pots not working and the old heating and cooling systems. They say that the grounds of the hotel are filthy and covered with garbage. They did not have a decent place to walk their pets.

Guests allotted rooms in the ground floor of the hotel raised safety concerns as the window latch was broken. When reported the staff did not make any effort to move the guests to another room. Guests say that they felt insecure staying in the room as they felt that everyone had access to it from the window.

Many guests say that the beds are hard as rocks and they had back pain by the end of their stay. Housekeeping do not clean the rooms every day and they had to ask for new towels every time.