Positive Reviews
positive:
A great location in colonial Santo Domingo.
Travellers greatly enjoyed the hotel's location in the historic colonial district of Santo Domingo. Reviews said that the property is within easy walking distance of the city's historic colonial-era landmarks as well as numerous shops and quality eateries.
positive:
Friendly and diligent staff.
The hotel staff was highly praised for their friendliness, hospitality, and efforts in cultivating a warm and homely environment. Guests stated that the employees were very helpful with any issues that arose, were knowledgeable about the city's attractions, and offered a good daily breakfast.
positive:
Clean accommodations in a charming building.
Visitors found the property and the rooms to be very clean and appreciated the historic charm of the building. The traditional style of the place and its relaxed ambiance set the hotel apart from typical chain establishments.
Negative Reviews
negative:
The popular tourist area attracts noise.
As the hotel is situated in a popular district, the location does suffer from some noise. Along with street noise, guests reported that the building's thin walls and old windows do little to muffle sounds from both the outside and from people within the hotel.
negative:
Comfort issues in the rooms.
The accommodations, while clean, had a few comfort and maintenance problems that needed addressing. Reviews specifically cited poor lighting due to small windows, small and hard beds, noisy AC units, water pressure issues, and unpleasant lingering smells. The rooms were also said to be a bit cramped.
negative:
Not a great value for money.
Many travellers felt that the hotel does not represent a great value for money. People stated that the amenities and rooms are not worth the asking price and that there are others places around that offer a better value.