Positive Reviews
positive:
Perfect for Extended Stay Visits
Based on long-term visitor remarks, this hotel is the perfect location for those travelling for an extended amount of time - be it work or personal reasons. They cite that the hotel creates a very home-like atmosphere they found enjoyable. In particular, visitors liked having a full kitchen that included stoves, microwaves and full-size refrigerator with freezers.
positive:
Front Desk Are a Real Winners
Guests remarked that their staff interactions were extremely positive. Not only did they do their best to help visitors with issues on-site, they were also friendly with providing information in general. Essentially, they ensure that visitors get the most out of their stay while doing it with a smile.
positive:
Close to Downtown Louisville
Travellers stated that they enjoyed that this hotel is only approximately 15 minutes from downtown Louisville. This worked out perfect for people who had family in the area or for those travelling for business.
Negative Reviews
negative:
Better Breakfast Service Needed
Guests mentioned that when it came to breakfast, the offering at this hotel is pretty scarce. In addition, travellers cited that the food isn't entirely appetising.
negative:
Some TLC Is in Order
Visitors remarked that the hotel could use some tender loving care. They cite issues such as tubs that wouldn't drain, mould in bathroom areas, scuffed walls and cigarette smells in non-smoking rooms. In short, the hotel could just use some solid refurbishing.
negative:
Not As Clean As Expected
Visitors mentioned that they found leftover items from prior guests such as food in refrigerators or used soap in bathrooms. Others mentioned floors and walls appeared be dirty. Essentially, visitors mentioned housekeeping needs to keep closer eye on things.