Positive Reviews
positive:
Convenient to airport with shuttle service.
SpringHill Suites Portland Airport is located less than three miles from Portland International Airport, a position that proves to be convenient for many guests. Additionally, the hotel offers both an airport shuttle service and park-and-fly packages, making it even easier to catch your flight.
positive:
Front desk staff willing to go out of its way.
Guests are quick to praise the front desk staff, describing the team as courteous, friendly, and willing to go the extra mile. A number of guests recount stories of the hotel staff driving them to and from a nearby shopping center.
positive:
Hotel breakfast comes recommended.
While it may not suit all palates, the majority of guests staying at the hotel respond positively to the complimentary breakfast offered each morning. Some guests report the added bonus of being able to grab some cold items before catching very early morning flights.
Negative Reviews
negative:
Can be hard to find a parking spot.
SpringHill Suites Portland Airport shares its parking lot with another nearby hotel, which means parking can be something of a premium. A number of guests report that they struggled to find a parking spot during their stay.
negative:
Noise pollution can cause restless night.
While many guests enjoy a comfortable night's sleep, some guests find that the noise from the nearby airport coupled with the noise from the nearby road can be disruptive when it comes time to sleep. Light sleepers may wish to pack earplugs then.
negative:
Pullout sofa proves uncomfortable for some.
A number of guests report experiencing discomfort when utilizing the hotel's pullout sofas to sleep on, stating that heavy springs make it hard to relax. The hotel has been known to provide additional comforters to try and counter the problem.