Positive Reviews
positive:
Great quality suites
Guests find that the suites at the SpringHill Suites Lexington Near the University of Kentucky are inviting, clean, and spacious. Complementing the immaculate surroundings is a well thought out selection of amenities that puts everything you need to enjoy a comfortable stay close at hand.
positive:
Value for money
It's not just the reasonable rates that equal value for money at this hotel. Freebies such as breakfast, on-site parking, and Internet access add value. Plus, the selection of on-site facilities is thoughtful and appropriate to the price point.
positive:
Good service
Most guests found the staff at this hotel were friendly and helpful, often describing individual situations where the staff have gone out of their way to help. Basic services run smoothly and local area recommendations are on offer if you want them.
Negative Reviews
negative:
TVs are awkwardly positioned
Although the suites at this hotel are generally described in positive terms, there is a minor issue with the placement of the TV. You will have to swivel the TV between sleeping and living areas and it is not particularly close to either area. Two TV sets would be better, particularly for families.
negative:
Waffles only available at the weekend
A small point perhaps, but several guests were disappointed to find that waffles are only included in the breakfast buffet menu at the weekend. On the plus side, if you find yourself desperate for a waffle, there's a Waffle House nearby.
negative:
Infrequent complaints
For the most part, guests are relatively impressed by most aspects of this hotel. A small number of reviews suggest that the air-conditioning units are a little noisy and a few others indicate that guests had a bit of trouble connecting to the Wi-Fi. These issues don't affect all guests.