Hotel SpringHill Suites by Marriott Chicago Waukegan/Gurnee (Waukegan, USA)

You get the same kind of treatment from the moment you arrive up to the moment you leave. Check-in flows smoothly, and it is completed quickly. In addition, the employees at the front desk have the initiative in asking for your preferences, in an effort to make your stay better.

SpringHill Suites Chicago Waukegan-Gurnee's location enables you to sleep without any external noise at night. Even though the walls are not that thick, the noise coming from the hallways is negligible. Moreover, the hotel imposes policies strictly, so the guests cannot disturb each other.

The staffs won't hesitate to go the extra mile to assist you. For example, if you drop jewelry down the sink, they'll open things to retrieve it for you. Moreover, they help you with shipping things, and even getting reservations in some shows.

The cleaners are supposed to sort out the rooms until the afternoon. However, some of them do not arrive after three in the afternoon. Thus, you have no choice but to clean the rooms by yourself. Moreover, you are advised to approach the housekeepers in the morning so they won't miss cleaning your room.

There is nothing extravagant about the breakfast. You get the amount you need to fill your stomach, but not the taste you desire. However, you can opt to eat at the restaurants outside the establishment.

The bathrooms can be slippery sometimes due to leaks or loose shower handles. Thus, you are encouraged to inspect these amenities upon arrival. If they do not work well, call the staff. While waiting for the technician, you can ask for extra mats.