Positive Reviews
positive:
Courteous and efficient staff
Many guests say that the front desk staff is efficient with express check-in, luggage handling, and room upgrades, and note that the manager greets guests with a smile. Others add that tour assistance staff is knowledgeable about the local area, and appreciate that planning of excursions is done professionally.
positive:
Rooms are spacious and bright
Several guests mention that the rooms are large, with plenty of space between furniture, and there are several light fixtures, and note that there is ample space for luggage storage. Others add that the bathrooms are spacious, the paint is bright, and the windows are large.
positive:
Convenient location
Many guests mention that the airport express train is easily accessible, and love that the booming atmosphere of nearby downtown Atlanta has many premier dining, shopping and entertainment venues. Others add that the MARTA Rail allows convenient access to Georgia Dome and Turner Field, and love that Six Flags Over Georgia, Centennial Olympic Park, and Georgia Aquarium are a short drive away.
Negative Reviews
negative:
Parking not impressive
Some guests dislike the fact that parking is not complimentary, and note that space is hard to find in the afternoons and evenings. Others add that the parking lot is small, and feel that the charges are significant.
negative:
Mobile phone reception is patchy
A handful of guests comment that mobile phone service is patchy, and say that voice quality is poor, and data connection is not available. Others add that service is often down for long periods of time.
negative:
Wi-Fi connection is intermittent
Some guests mention that Wi-Fi signals in the rooms, lounge, and outdoor areas are weak, and say that the connection often drops. Others add that Wi-Fi service is sometimes down for the whole night due to repairs, and dislike that Internet is slow even when connected.