Hotel Spark by Hilton Round Rock (Round Rock, USA)

Many guests chose Comfort Suites Round Rock-Austin North I-35 for its proximity to the Round Rock Premium Outlets shopping center, others enjoyed the convenience of casual restaurants within easy walking distance and easy access to and from the highway.

Most guests enjoyed their stay at this hotel. They found the beds comfortable and described the recently remodeled suites as spacious, attractive and well planned. Those traveling with families found it easy and economical to prepare meals in the well equipped kitchenettes and many said they would definitely return or recommend the hotel to anyone traveling in the area.

Guests generally found the staff efficient, friendly and eager to please and some cited instances in which individual staff members had gone out of their way to be of assistance.

The complimentary full breakfast drew complaints from a number of guests who described the eggs as tasting rubbery, artificial and watery. The coffee was too strong for some, not strong enough for others and there were complaints about an insufficient selection of cereals.

Problems such as dirty hallway carpets, broken pool equipment and litter around the pool area left some guests with the impression of overall sloppiness and inattention to detail. Others complained that bathrooms weren’t adequately cleaned and that air conditioning units needed maintenance.

Parking presented problems for some guests who complained that the lot was too small and that  available spaces were taken up by oversized vehicles.