Positive Reviews
positive:
A warm welcome to Scottsdale....
The staff as a whole is widely described as very friendly, professional, and committed to hospitality. Travellers who choose the hotel for an extended stay due to treatment at the nearby Mayo Clinic often comment that the staff is exceptionally kind and attentive to their needs.
positive:
A cosy home away from home...
The rooms are widely described as compact and simply furnished yet "homey," with well stocked kitchens and beds "like clouds." Families particularly like the two-bedroom layout, though some wish it offered more than one bathroom.
positive:
Drivers like the location...
Provided you have a car, the location is good: not central, yet not too distant from most of the area attractions, and easy to access from the freeway, but not right on it. Guests can get to Fashion Square Mall or old town Scottsdale in about fifteen minutes. It's also convenient for Taliesin West, several Cactus League ballparks, and the McCormick-Stillman Railroad Park.
Negative Reviews
negative:
Love thy neighbour...
Guests have been disappointed by the overall level of soundproofing throughout the building, noting it is possible to overhear their neighbours' conversation or television at a normal volume level.
negative:
Room for improvement at breakfast...
Hungry guests often comment that the dining area is small, and that the breakfast buffet also has a bit of room to improve: the overall variety and limited hot options are commonly reported issues.
negative:
A "just ok" fit for the fit...
The pool is widely described as very small: big enough for a refreshing dip, but not practical for exercise. The gym is also on the small side, with limited equipment.