Hotel Sonesta ES Suites Houston Galleria (Houston, USA)

Most guests have reported that the suites at this hotel are extremely large. This has ensured that guests had enough room to relax at the end of the day. Guests have also been fond of the fact that many of the rooms come with a full kitchen.

Numerous guests have liked the location of this hotel, as it is close to both downtown Houston and the Galleria. Because of this location, guests felt as though they could efficiently explore everything that they wanted to see in the city.

Many guests have mentioned that the breakfast that is served each morning at this hotel is far better than they had expected from a free hotel breakfast. As a result, guests had no problem finding something that they wanted each morning at this property.

There have been complaints about the air conditioners being very loud at this hotel. This has led to issues for guests when trying to sleep, as they struggled because of this additional noise.

Guests have reported that the staff at this property isn't overly helpful and some of the staff members are downright rude. There have also been situations where guests couldn't located any staff, as there wasn't anyone at the front desk when needed.

Past guests have been disappointed by the size of the fitness room at this hotel. These guests were expecting a little bit more and found the equipment that was found in this room to be substandard, as well.