Positive Reviews
positive:
Strategic location-you can explore Columbus easily
Crowne Plaza Columbus-Downtown offers complimentary shuttle service going to places within a five-kilometer radius. This is great for those who want to save money and use a convenient mode of transportation. In addition, there are points of interests with walking distances from the hotel.
positive:
Superb customer service is guaranteed
The staff cannot be more pleasant, and they work hard to meet your expectations. They are very knowledgeable about the place, and relay all the information to you clearly. In addition, the management is kind enough to issue discounts whenever there are services they fail to deliver.
positive:
Rooms ensure pure relaxation
The views of the downtown Columbus is magnificent. Choosing rooms on the top floor will be better. Moreover, the building has a good sound isolation system, so your sleep is not disturbed. If you value peace and quiet, this hotel is ideal for you.
Negative Reviews
negative:
Expensive rates for parking
You have to pay an extra fee in order to park your car. The rate may be more expensive compared to other establishments, but your cars are extremely safe. In addition, the area is spacious so there is always room for anyone.
negative:
Few furnishings need some upgrades
Some furnishings and amenities in the bathrooms look outdated. The hotel endorses itself as a renovated property, but the management seems to miss some spots. However, this is totally fine since the atmosphere is not ruined and these amenities still work well.
negative:
Issues with cleanliness may arise
You can encounter some dust on the furnishings, trash left by previous guests under the beds, or food particles on the carpets. Thus, you are advised to check your room upon arrival. However, the staff will clean your room again if there is any problem.