Hotel Sonesta Atlanta Airport South (Atlanta, USA)

The staff at this hotel have displayed fantastic customer service. Guests have not been able to find fault in how they have been treated by attentive and accommodating staff. Check-in at the front desk was an efficient experience and guests were not uncomfortable to ask for assistance from hotel staff.

This hotel provides major convenience in being situated adjacent to the Hartsfield International Airport. Guests visiting this hotel have been pleased with not hafting to make extensive travel arrangements, not only due to the close proximity to this airport, but also because this hotel offers guests a free shuttle bus service to Hartsfield International Airport.

This hotel features an on-site restaurant, the Burger Theory, serving breakfast, lunch and dinner. Furthermore, this restaurant offers a range of popular drinks including 12 on-tap beers and a selection of wines that have all been appreciated thoroughly by guests.

The following does not related directly to the actual guest experience at this hotel. However, guests are forced to be patient with the process of booking accommodation prior to arrival at this hotel. Many reviews have suggested that booking can be a timely and uneasy process.

Complaints have been made about the noise levels that have been experienced by guests. Especially being so close to an international airport, hotel management should invest in noise dampening measures to drown out the sound of, not only neighboring guests, but of airplanes flying over this hotel at all hours.

Guests at this hotel have complained that some of the rooms looked 'tired' and a bit 'run-down'. Such a factor did not detract from the experience at this hotel, and has been far outweighed by positive reviews, such as this hotel's location. However, hotel management could invest more in maintenance.