Positive Reviews
positive:
Convenient location off I-81.
Sleep Inn & Suites Winchester is situated a minutes’ drive from I-81 and less than two miles from Winchester city center. Past guests have found this to be a convenient location, reporting that it’s easy to get to Shenandoah University, local attractions and nearby national parks.
positive:
Helpful and pleasant staff.
Barring a few reports to the contrary, the majority of guests find the hotel staff to be pleasant and helpful. Most guests report receiving a warm welcome from knowledgeable employees.
positive:
Free breakfast receives praise.
The hotel’s complimentary breakfast, served each morning, proves popular with most guests, who enjoy the varied mix of items. That being said, many guests would welcome the inclusion of scrambled eggs in the breakfast line-up.
Negative Reviews
negative:
Some cosmetic improvements required.
Past guests staying at Sleep Inn & Suites Winchester have reported that the hotel, whilst certainly not rundown, is showing signs of wear and tear. In particular, bathrooms are said to be in need of re-tiling.
negative:
Small pillows prove unpopular.
A number of guests have complained of uncomfortable pillows. According to reports, the hotel uses smaller-than-standard pillows on its beds, much to the disapproval of some guests.
negative:
Some complaints about cigarette smoke.
Whilst the hotel offers both smoking and non-smoking accommodations, reports indicate that at least one floor at the hotel features both types of accommodation. As a result, a number of guests have complained that corridors on the dual use floor are smoky and smell unpleasant.